“Kate really made it relatable and took the time to help apply what we were learning to real life situations, which helped me to retain what were learning loads better. The class was full of so much helpful info that really brought to light areas of improvement and growth for me from the customer service side to the tech side. But it all made so much sense and I was so grateful for the time and effort that HMS & Kate in particular, took into making it fun, simple, effective and challenging to our normal habits. Thank you!”