One-on-One Virtual Coaching: Turning Challenges into Wins

When a team member needs focused attention to excel, we're here. Our virtual coaching sessions target specific areas where your sales professionals might be struggling – from perfecting their sales approach to elevating their customer interactions.

1:1 Coaching to Fast-Track Your Hospitality Business Growth

Whether you want to increase sales, improve client acquisition, build a high-performing team, or streamline your operations, our coaching offers focused, actionable insights from proven industry experts. With 20+ years in hospitality sales and leadership, we understand the challenges and nuances of scaling a successful business in this fast-paced, competitive environment.

Here's how it works

Your investment includes

Perfect for team members* who

*Group Sellers, Catering Sellers, Service Managers & Reservation Sales Agents
A comprehensive summary report from each session helps you track progress and measure ROI.

Free Quote

Receive personalized guidance from our hospitality marketing experts, designed to address your unique business challenges and goals.
How It Works?

Our Services Process

Discovery & Assessment
We connect with leadership to understand performance gaps, review mystery shop scores, and pinpoint specific areas where your team member needs support.
Targeted Virtual Coaching
Through focused 1 hour sessions, we work one-on-one with your sales professional, using role play scenarios, enhanced communication strategies, and real-time feedback to build confidence and skills.
Measure & Report
Leadership receives a detailed summary outlining progress made, strategies implemented, and specific recommendations – giving you clear visibility into your investment's impact.
Hospitality Marketing Solutions

Why Choose HMS?

Decades of Real Hospitality Success

We've orchestrated 500+ weddings, managed luxury property sales teams, and closed deals with 100's of brands like Ferrari and LA Lakers. We're not consultants who study hospitality - we've lived it. This hands-on experience means we know exactly what works in today's market.

Training That Actually Transforms

Our approach isn't about generic sales theories. We deliver practical, proven strategies specifically for hospitality sales professionals. From handling unique objections to mastering site tours, we focus on the skills that directly impact your closing rates.

Measured Results, Not Just Promises

Our clients consistently report improved conversion rates, higher mystery shop scores, and exceeded sales targets. We provide detailed progress reports and concrete metrics, so you can see exactly how our training translates to revenue.

Professional Team and Big Talent.

Kate Foster

President and Trainer

Vinnie Cicerale

Trainer

Ready to Transform

Your Team's Performance?

From struggling with sales to closing with confidence. Give your team member the focused attention they need to excel. Virtual coaching sessions are available now.
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