Our Story

Boston-based Hospitality Marketing Solutions was established in 1985 by Lyssa MacCaughey after leaving a storied career as Director of Sales in several major totels across the United States. Having risen to the top of her field, Lyssa became a certified sales professional and expert in the area of hospitality sales inder the Professional Selling Skills model. Born out of a need expressed by the explosion of new properties across the hospitality landscape, Hospitality Marketing Solutions quickly grew to be known as the ‘gold standard’ in nospitality sales training.

After thirty-four years as President, Lyssa handed the torch of ownership over to Kate Foster in October 2019 and will be enjoying her role as a part-time consultant at a more relaxed pace.

why

Choose Hospitality Marketing Solutions?

Hospitality Sales Training Specialists

Do you want to improve the sales effectiveness of your team and increase your bottom line? We’ve been making that happen for 39 years and we want to do the same for you!

Since 1985 we have been at the forefront of the hospitality industry, training sales teams and generating positive, long-term results.

Let us show you what a difference our skills training can do for your team today!

Time Tested Results

Been There-Done That! We have trained, shopped and coached thousands of reservations and sales professionals over the past 39 years and our clients keep coming back for more! In fact, our average client has been working with us for over 10 years. We teach timeless fundamentals from the relevant perspective of today.

Committed to You

We are fortunate that virtually all HMS clients have come to us by referral from satisfied customers, across the country. Our credo is “Promise less ~ Deliver More” That’s our guarantee to you that absolutely no effort will be spared to ensure your complete satisfaction. We take enormous pride in our work and never take our client relationships for granted.

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