Hospitality Marketing Solutions (“we,” “us,” or “our”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our website, services, and communications. By using our website or services, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact information that you provide when contacting us, signing up for our newsletter, or registering for events and courses.
• Business Information: Company name, job title, and other information relevant to our training and consulting services.
• Website Usage Information: IP address, browser type, device information, referring URLs, and other technical details about your interaction with our website. This information may be collected through cookies and similar technologies.
• Marketing and Communications Data: Preferences regarding receiving marketing communications from us, feedback, and survey responses.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and manage our consulting, training, and marketing solutions for the hospitality industry.
• Communication: To respond to inquiries, provide customer support, send newsletters, and inform you about our services, events, and other relevant updates.
• Marketing: To send promotional content and tailored marketing messages, provided you have given consent.
• Website Improvement: To analyze website usage and improve the functionality and content of our website and online services.
• Compliance and Security: To comply with legal obligations, enforce our terms of service, and protect against potential threats or misuse.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our website, send communications, or perform other business functions. These providers are required to protect your information and use it only to fulfill their contractual obligations.
• Legal Requirements: When required by law, we may share information to comply with legal obligations, such as responding to subpoenas or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and personalize content. Cookies help us understand how visitors interact with our website and improve its performance. You can adjust your browser settings to refuse cookies, but some features of our website may not function as intended without them.

6. Marketing Communications

If you have opted in to receive marketing communications from us, we may use your information to send you promotional content related to our services, events, and news. You can unsubscribe from these communications at any time by following the unsubscribe link in the emails or contacting us directly.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your information, please understand that no data transmission or storage system can be guaranteed as completely secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any linked sites you visit.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect information from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete such information.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and request a copy of your information.
• The right to correct inaccuracies in your information.
• The right to request deletion of your information, subject to regulatory requirements.
• The right to withdraw consent for processing, where applicable.

To exercise any of these rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the effective date at the top of this page. Please review this policy periodically to stay informed of our data practices.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Hospitality Marketing Solutions
Phone: +1 (800) 856-5075
Email: [email protected]